You may return items within 7 days of receipt. To be eligible for a return, your item must be unused and in the same condition that you received it. A 20% restocking fee applies to all returns that have left our facility. To complete your return, we require a receipt or proof of purchase. Please do not send your purchase back to the manufacturer. You may only be eligible for a partial refund if the item is not in its original condition, is damaged or missing parts for reasons not due to our error.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. All correspondence for refunds and returns can be sent to firstname.lastname@example.org.
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at email@example.com and send your item to: 725 S Lugo Avenue San Bernardino CA USA 92408.
All returns must be mail to: 725 S Lugo Avenue San Bernardino, CA 92408. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you are shipping an item over $50, we highly recommend that you purchase tracking and insurance services at the time of shipping to ensure proof of return.